Effective Date: February 11, 2026
OpsWired Business Systems Company (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit opswired.com or contact us.
1. Who We Are
Brand: OpsWired Business Systems Company
Email: support@opswired.com
Service Area: Serving GCC & Worldwide (Remote delivery • Based in Egypt)
2. Information We Collect
We may collect:
- Contact information (name, email, phone/WhatsApp) when you submit a form or message us.
- Business information you share (website, business type, goals, project notes).
- Booking information (date/time, meeting details) if you book an audit/call.
- Usage data (pages visited, device type, approximate location, clicks) via analytics/cookies.
- Payment-related data (transaction status, invoice details) if you purchase services. We do not store full card details on our website.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and deliver services
- Schedule calls and send confirmations/reminders
- Send project updates and necessary service emails
- Improve website performance and user experience
- Prevent spam, fraud, and abuse
- Comply with legal obligations
4. Legal Bases (for international visitors)
Depending on your location, we process data based on:
- Consent (e.g., marketing cookies)
- Contract (to deliver requested services)
- Legitimate interests (security, analytics, site improvement)
- Legal obligation (tax, compliance)
5. Sharing & Third Parties
We may share data only when necessary with trusted providers such as:
- Email/Sending: Brevo / MailerLite / SMTP provider (as configured)
- Booking: Calendly or FluentBooking (as used)
- Forms/CRM: Fluent Forms / HubSpot (as used)
- Analytics: Google Analytics (if enabled)
- Payments: Stripe / PayPal (if used)
- Hosting: Hostinger
These providers process data under their own privacy terms.
6. Cookies
We use cookies for essential site functionality and, if enabled, analytics/marketing. See our Cookie Policy for details and how to manage cookies.
7. Data Retention
We keep your information only as long as needed for:
- responding and delivering services,
- recordkeeping, and
- legal/tax obligations.
8. Your Rights
Depending on your location, you may request:
- access to your data,
- correction,
- deletion,
- restriction/objection to processing,
- portability,
- withdrawal of consent (where applicable).
To request: support@opswired.com
9. Security
We use reasonable technical and organizational measures to protect your information. No system is 100% secure, but we work to reduce risk.
10. International Transfers
If you are outside Egypt, your data may be processed in countries where our tools/providers operate. We take reasonable steps to ensure protection through reputable providers and contractual safeguards where possible.
11. Contact
If you have privacy questions, email: support@opswired.com
